Choosing Your Employee Relocation Services Partner

How to Pick An Employee Relocation Services Provider

When picking a moving and storage company for your employee relocation program, it is vital to look at their credentials. A good partner should be experienced in household goods moving and financially sound, while also having the hauling fleet required to service your business.  When those conditions are found, look deeper to see who would be the best provider for your employee relocation program.

• What is the company’s values, do they match with yours?
• What does client assistance mean to them?
• How is quality service demonstrated?

Culture and Values

How your employee relocation services partner values their staff will have an impact on the overall service you can expect for your transferees and new hires. The level of care and kindness that is provided by a service provider is the basis upon which its workers will work. As a fourth-generation family owned and operated business, Corrigan’s staff are more than just employees, they’re a member of the Corrigan family. Corrigan’s staff have been awarded the top individual honors possible from United Van Lines – multiple of them more than once!

At Corrigan we know that our staff is our strength. All moving companies have warehouses, they all have trucks, and everyone has equipment. It’s the Corrigan individuals that makes us unique, from the movers in your home to the office staff you never see, Corrigan’s workers honestly believe in demonstating craftsmanship, and you can see it in each and every employee relocation we do.

Customer Services

Good customer service is the foundation upon which all good moves start. Yet deciding which movers can offer you good customer service can be a difficult thing. So what exactly does top tier customer service look like from your employee relocation service partner and how is good customer service delivered?

Industry leading customer service is instilled all over Corrigan. Whether it’s our front-line crew personnel working in the houses of our clients, or our staffs working out of sight doing the dispatching or billing for Corrigan, customer service is delivered at each and every opportunity on each relocation completed.

• Home Survey

  As your chosen relocation services provider, Corrigan will perform either a traditional in-home survey or a virtual survey. With people relying more and more on technology, virtual surveys are becoming the preferred method of surveying. Corrigan’s industry-leading survey staff work with the homeowners to create an accurate  survey. These have shown themselves to be reliable, because we regularly monitor estimated weight in comparison to actual weight once the relocation happens. This allows us to routinely  improve our abilities and surveying accuracy.

• Estimate Review

  Once the initial inspection is complete and the cube sheet  is put together, a member of the Corrigan company will compile the charge for the move and review them with the transferee. We are dedicated, as your employee relocation services provider, to always give fair value to each transferee while also delivering the industry-leading quality Corrigan is known for. Our staff will work to provide all transferees with resources that will assist them to stay inside their budget.

• Pre-Move Counseling

  Every transferee will be given a personal move coordinator who will work directly with him/her throughout every step of the move process. Rest assured, as your chosen employee relocation services company, Corrigan’s class of relocation coordinators are some of the best in the business and have been recognized on more than one occasion for being the highest quality inside the United Van Lines network of agents!

• Pack, Load and Delivery Day

  Come move day you can relax knowing that our crews are ready to take care of everything for you. We are pleased to be part of an an elite group of moving and storage companies nationwide that are dedicated to continually training our front-line drivers. Through the Kathleen Corrigan Training Center, crews study the skills of the moving industry before arriving at a client’s residence. No other relocation company provides the level of firsthand coaching that the Corrigan Academy offers.

With Corrigan as your employee relocation services provider, you can rest assured that you have a well-rounded team of high-quality professionals working both for you and for your people. From the initial contact to the last day of the move, as your employee relocation services provider, Corrigan’s team of professionals will work with your transferees to ensure they have the information they want when they want it. When our customers say, “…this was the best move ever!,” we know we’ve delivered an elite employee relocation and good customer support!

Quality Assistance

Corrigan prides itself on giving quality service with each move. We are a dedicated employee relocation services provider with ongoing quality initiatives. Corrigan knows that our ability to continually elevate the relocation experience is based on our capability to attract, develop and retain the elite of the moving business.

Worker growth and development is taken seriously all over the Corrigan organization. Each member of our staff undergoes a background check, in addition to pre-employment and random drug testing of all drivers. We’ve also made a state-of-the-art instruction facility inside our headquarters to ensure our crews are prepared with the necessary skills and know-how to manage our clients through the moving process prior to entering the field. Our whole staff of experienced, trained and determined staff is committed to raising the bar in the industry and showcasing how great the relocation experience can be.

Our staff have the experience and equipment to offer the quality service Corrigan is known for. Maintaining and investing in the best equipment is an essential business practice for all moving and storage  businesses. Corrigan considers its annual capital investments in equipment as a differentiator as well as a recruitment opportunity for attracting and retaining drivers and staff.

Multiple subjects must be reviewed when selecting the appropriate employee relocation service company for your organization. Beyond the fundamental aspects of choosing a moving company, it is important to review your prospective provider's values and norms as well as how they value quality and customer service. Identifying a few of the potential provider's values should prove to be a valuable exercise when picking the ideal employee relocation services partner.